My promise to every client.
Accurate, on time transcripts.
or they are free*
— Andrew Dodson, Founder and Director
About Transcript Divas
Transcript Divas Inc. is a Delaware registered Transcription Service Company (company number: 5420745). We have been operating since 2013 and carry all the necessary insurance. We are covered by Hiscox Insurance USA for both Professional Liability upto $2,000,000 (see here for certificate) and General Liability upto $2,000,000 (see here for certificate).
My on-time promise. I am serious about on-time delivery with a 200% time-line guarantee. I guarantee if we are not exactly on time with your transcript, it will be free. I will also provide you with a credit for the same amount – a 200% on-time guarantee.
My accuracy promise. I believe in providing an accurate transcript. If you provide a clear recording, I promise you, you will receive a “US Courtroom” level, accurate transcript. If not, there will be no charge for receiving it and I will also provide free credit for the same amount. I offer the only transcription service in the United States that will stand by their commitment to accuracy to this degree – a 200% accuracy guarantee.
My name is Andrew Dodson and I am the founder of Transcript Divas Transcription Services. After 6 years working as a social researcher in Public, Private and Charity Sector Research I founded Transcript Divas Inc. As a Qualitative Researcher, I worked with many different Transcription Services. I literally had hundreds of hours of interviews and discussions transcribed.
However, I found that transcript services could only offer, at best, a 24-hour turnaround. No service ever offered any sort of guarantee that a transcript would actually turn up on time, or that it would be accurate. I felt in each project, that I just handed over my recordings to some online faceless service and was left to hope for the best.
After a few let-downs – at critical moments – I went out and found my own typists. I sifted out the gold and formed a transcription team that I could rely on. A transcription team for me. After a while I started lending this team out to work friends and associates – then their associates. The processes become faster, the team grew, we got good reviews from clients, we were listed on the 1st page of Google. We had a transcription service. Transcript Divas had arrived!
The Core Diva Team
Jamie Nania Project Manager
Jamie here, Project Manager. I will be your first point of contact at Transcript Divas HQ. I’ve been a part of the Diva team for a number of years now. First as a transcriptionist, then moving up into Project Management last year. I bring these years of experience of the ‘coal face’ to managing projects. I am a technician. I really know the process. The issues (and the workarounds). I bring these skills to every client project. My goal is to make things easier for our clients and provide them with tailored solutions that get the project done. I love this stuff!
When I’m not working, I’m usually sitting at a high school sporting event around New York state somewhere. Cheering on my children.
Andrew Dodson Divas Founder
Apart from Transcript Divas, Andrew works in evaluation and performance development . Highlights so far include working in post-disaster recovery for the Red Cross in Christchurch, All Hands in Haiti, and in Cambodia for Oxfam.
Our Transcription team is diverse. Mainly either coming from Legal or Medical receptionist roles or coming from the film and production industry (essentially video magicians). Most of the team is based on the East Coast. They are handpicked for their commitment and expertise. Many of the team have been with us for a number of years. If you are interested in joining, fill out this job application form. We are always looking for good people.